Daily Life

There are two options to paying your bills (utility, phone bills, etc). If available, you can either sign up for an automatic billing option in which payment is automatically deducted from you bank account or change to your credit card, or you can bring the billing statement to the bank to be paid directly. Each month, you'll receive a bill (called GIRO - General Inter-bank Routing Order) through the mail.
If you pay at the bank, bring the GIRO along with cash. At the bank, take a number ticket and wait until your number is called upon. Once you present the teller with the GIRO and the cash amount for the bill, she/he will stamp the "customer copy" section of the GIRO and return it back to you. This is for your record keeping.